Legal
Privacy Policy
Effective Date: 10.28.2026
This Privacy Policy describes how Bind Data LLC ("Bind," "we," "us," or "our") collects, uses, and discloses personal information through our public website, including trybind.com (the "Website"), and through related interactions with website visitors, prospective customers, and other business contacts.
This Privacy Policy applies to the public Website and related sales, marketing, and business-development interactions. Section 12 separately describes how Bind handles information in connection with its authenticated application and integration services.
Personal information and other data that Bind processes on behalf of a customer through its authenticated application or paid integration services are governed by the applicable customer agreement and, where applicable, Bind's Data Processing Addendum. For that data, the customer — not Bind — determines the purposes and means of processing, and this Privacy Policy does not govern it except as described in Section 12.
1. Information We Collect
Information You Provide
When you submit a form, contact Bind, or otherwise communicate with us regarding our services, we may collect information such as:
- first and last name;
- business email address;
- telephone number;
- company name;
- company website;
- software systems or integrations you are interested in;
- information about your business, workflows, integration needs, or use cases; and
- other information you choose to provide.
Please do not provide passwords, authentication credentials, confidential production data, Social Security numbers, payment-card information, protected health information, or other highly sensitive or regulated information through the public Website unless Bind specifically requests that information through an appropriate secure process.
Information Collected Automatically
When you visit the Website, the Website and service providers that support its operation may automatically receive certain technical and usage information, such as:
- IP address;
- browser and device information;
- referring website or page;
- pages visited;
- date and time of access;
- approximate location derived from IP address; and
- information concerning interactions with the Website.
This information may be collected through server logs and other standard website technologies.
Business Communications
If you communicate directly with Bind outside the Website, we may maintain your business contact information and the contents of those communications as reasonably necessary to manage our relationship with you or your organization.
2. How We Use Personal Information
We may use personal information to:
- respond to inquiries and requests;
- communicate with prospective customers and other business contacts;
- understand prospective customers' systems, workflows, and integration requirements;
- evaluate potential integrations and business opportunities;
- schedule and conduct sales, discovery, or introductory conversations;
- provide information about Bind and its services;
- operate, maintain, troubleshoot, and secure the Website;
- understand Website usage and improve the Website;
- maintain appropriate business and communications records;
- detect and prevent fraud, misuse, and security incidents;
- establish, exercise, or defend legal rights; and
- comply with applicable law, legal process, and regulatory requirements.
We may also use business contact information to communicate with you regarding Bind's products and services.
3. How We Disclose Personal Information
Bind does not sell personal information, and does not share personal information for cross-context behavioral advertising.
We may disclose personal information to the categories of recipients described below.
Service Providers
We use service providers that perform functions on our behalf, such as hosting or operating the Website, processing forms and communications, providing technical infrastructure or security, and supporting our business operations.
These providers may process personal information as necessary to perform services for Bind, and are contractually restricted from using it for their own purposes.
Professional Advisers
We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary in connection with their services to Bind.
Legal and Safety Purposes
We may disclose information where we reasonably believe disclosure is necessary to:
- comply with applicable law, regulation, legal process, or governmental request;
- investigate or prevent fraud, abuse, or security incidents;
- enforce our rights or agreements;
- protect Bind's rights, property, or security; or
- protect the rights, property, or safety of another person.
Business Transactions
Personal information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.
At Your Direction
We may disclose information when you direct us to do so or otherwise authorize the disclosure.
4. Website Technologies and Tracking Choices
The Website and providers supporting its operation may use technical mechanisms such as server logs, cookies, or similar technologies to deliver Website functionality, maintain security, and understand Website performance and usage.
These technologies may process technical information such as IP address, browser and device information, referral information, pages viewed, and Website interactions.
You can control many browser-based cookies through your browser settings. Disabling certain technologies may affect Website functionality.
Bind does not sell personal information collected through these technologies, and does not share it for cross-context behavioral advertising.
Do Not Track
Some web browsers offer a "Do Not Track" setting. The Website does not currently respond to browser "Do Not Track" signals.
Collection by Other Parties
Bind does not permit other parties to collect personally identifiable information about your online activities over time and across different websites through the Website.
If Bind materially changes its Website tracking practices, including by introducing technologies that require additional privacy choices under applicable law, Bind will update this Privacy Policy and implement any legally required notices or controls.
5. Marketing Communications
If Bind sends you promotional email, you may opt out by using the unsubscribe mechanism included in the message.
After you opt out of promotional email, Bind may continue to send non-promotional communications, including direct responses to requests you make and communications concerning an existing business relationship.
Providing a telephone number through a Website form does not by itself constitute consent to receive automated promotional text messages or prerecorded marketing calls.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The applicable retention period depends on factors including:
- the nature of the information;
- the purpose for which it was collected;
- our relationship with you or your organization;
- legitimate business and recordkeeping needs;
- legal or regulatory obligations;
- security and fraud-prevention needs; and
- the need to establish, exercise, or defend legal claims.
We may retain information for a longer period where required or permitted by law.
7. Security
Bind maintains reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure.
No electronic transmission, network, or information-storage system can be guaranteed to be completely secure.
8. Your Choices and Privacy Requests
Where applicable law gives you rights concerning personal information we hold about you, you may contact us to exercise those rights, including rights to access, correct, or delete personal information.
We will evaluate and respond to requests as required by applicable law, and we may need to verify your identity before completing certain requests.
If you would like us to review or update personal information you submitted through the Website, you may contact us at privacy@trybind.com.
9. Children
The Website is intended for business audiences and is not directed to children under 13.
Bind does not knowingly collect personal information from children under 13 through the Website.
10. Third-Party Websites and Services
The Website may contain links to websites or services operated by third parties.
This Privacy Policy does not govern third-party websites or services. Their collection and use of information are governed by their own privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable law.
When we update this Privacy Policy, we will post the revised version on the Website and update the effective date above.
Where required by applicable law, we will provide additional notice of material changes.
12. Bind Application and Integration Services
This section describes how Bind handles information in connection with its authenticated application and integration services (the "Application"), which are separate from the public Website.
Our role
When Bind processes data through the Application on behalf of a customer, the customer determines the relevant purposes and instructions, acting as a controller or processor as applicable, and Bind acts as a processor, service provider, or subprocessor as applicable. That processing is governed by the customer's agreement with Bind and, where applicable, Bind's Data Processing Addendum — not by this Privacy Policy. This section is provided for transparency and does not change that allocation. Bind separately processes account, administrative, security, and business-contact information for its own purposes, and may create and use aggregated and de-identified data, as described in this section and in the applicable customer agreement.
Account information
To access the Application, authorized users use accounts provisioned by Bind. In connection with those accounts, Bind may maintain information such as a user's name, business email address, username, and authentication credentials. Bind uses this information to authenticate authorized users, provide and secure the Application, communicate regarding the service, and maintain appropriate records.
Connection credentials
The Application connects to third-party services that the customer designates and controls. To enable those connections, a customer may provide credentials, API keys, or access tokens. Bind stores and uses these solely to operate and support the Application at the customer's direction, protects them using commercially reasonable measures, and does not use them for any other purpose. These credentials are the customer's responsibility to provide and maintain.
Data processed through the Application
Depending on the customer's configuration, the Application receives, transmits, synchronizes, and otherwise processes business and financial records between the systems the customer connects. These records may include accounting, workforce, project, and operational information, and may contain personal information relating to the customer's personnel, contacts, or other individuals, as determined by the customer and the systems it connects. Bind processes this data to operate the integration the customer has configured, and does not sell it or share it for cross-context behavioral advertising. Bind may also create aggregated and de-identified data from it, as described below and as permitted by the applicable customer agreement.
Aggregated and de-identified data
Where permitted by the applicable customer agreement, Bind may create aggregated and de-identified data from information processed through the Application. Aggregated and de-identified data is information that does not identify, and cannot reasonably be used to identify or otherwise be linked to, a particular customer, individual, or household. It is not customer data.
Bind uses aggregated and de-identified data to operate, secure, analyze, benchmark, develop, improve, test, and support its products and services. Where the applicable customer agreement permits it, Bind may also use such data to develop, train, fine-tune, and improve analytics, machine-learning models, and artificial-intelligence systems, including proprietary, industry-specific models. Where a customer agreement requires the customer’s prior written consent before data derived from that customer’s information is used to train, fine-tune, or otherwise develop a generalized or customer-facing artificial-intelligence or machine-learning model, Bind will not do so without that consent.
Bind commits to maintain and use aggregated and de-identified data only in aggregated or de-identified form and will not attempt to re-identify it, except as permitted by law solely to test the effectiveness of its de-identification measures. Bind maintains reasonable technical and organizational measures designed to prevent re-identification, and contractually requires any recipient of aggregated or de-identified data to comply with these commitments. Bind does not disclose aggregated or de-identified data in a manner that identifies a customer as its source without that customer’s consent.
Security and retention
Bind maintains commercially reasonable administrative, technical, and organizational safeguards designed to protect data processed through the Application. Bind may temporarily store customer data and maintain integration logs as reasonably necessary to operate, troubleshoot, secure, and support the Application. Bind retains customer data only as provided in the applicable customer agreement and Data Processing Addendum. Following termination of the applicable services, customer data in Bind's active systems is deleted within a reasonable post-termination period, and data in backup systems is deleted through Bind's ordinary backup-retention cycle, subject to any retention required by applicable law. Aggregated and de-identified data created as described above is not customer data and may be retained after the applicable services end.
13. Contact Us
Questions or requests concerning this Privacy Policy or Bind's handling of personal information may be sent to Bind Data LLC at privacy@trybind.com.